Reviews for Used Car Dealer in Charlotte, NC
We had a great experience buying a car from Rich at Hi-Line Auto Haus. He was very friendly, professional, and knowledgeable about the different models and features. He listened to our needs and preferences and helped us find the perfect car for our family. He also gave us a fair price and a generous trade-in value for my old car. He made the whole process smooth and hassle-free. I would highly recommend Rich Bogart to anyone looking for a car. Thank you, Rich, for your excellent service and for making us happy customers!
We had a great experience buying a car from Rich at Hi-Line Auto Haus. He was very friendly, professional, and knowledgeable about the different models and features. He listened to our needs and preferences and helped us find the perfect car for our family. He also gave us a fair price and a generous trade-in value for my old car. He made the whole process smooth and hassle-free. I would highly recommend Rich Bogart to anyone looking for a car. Thank you, Rich, for your excellent service and for making us happy customers!
Tony Byrd is a pleasure to work with. So nice and very helpful. The car that I purchased is great and was a good deal. Everyone that was there were friendly and knowledgeable.
This is a Great place! Everyone here is so welcoming. Go see James Bowers! He is great. Not pushy! He Listens to what you want and delivers. No games no deception. I promise it is an Amazing team here. Don’t hesitate to go if you’re searching for a car. You will not regret it.
Great people to work with! Rich made the car buying process as painless as possible!
Very nice person, highly recommended Rich if you happen to go to Hi Line Autohaus.
I had a great experience purchasing a vehicle from Hi-Line. This is the second time my wife and I bought a car through the dealership in the past year - and both experiences were consistent. The entire team, including Drew and Rich, we're helpful throughout the sales process. I was exceptionally pleased with my interactions with Tom and his service team. Tom spent a lot of time educated me on the vehicle and addressing all of my concerns. Tom is extremely knowledgeable and trustworthy - I will be taking my family's vehicles to Tom for maintenance and service ...
I had a great experience purchasing a vehicle from Hi-Line. This is the second time my wife and I bought a car through the dealership in the past year - and both experiences were consistent. The entire team, including Drew and Rich, we're helpful throughout the sales process. I was exceptionally pleased with my interactions with Tom and his service team. Tom spent a lot of time educated me on the vehicle and addressing all of my concerns. Tom is extremely knowledgeable and trustworthy - I will be taking my family's vehicles to Tom for maintenance and service ...
Our salesman, Rich Bogert was professional, courteous and thorough! This was an easy and convenient car buying experience.
Tony Byrd is a pleasure to work with. So helpful and informative. Can't wait to get delivery of my new BMW!
Miracle Green right from the start was incredibly welcoming and helpful. She made sure to listen to exactly what I wanted, I will definitely be back!
Second purchase thru Hiline. Always awesome to deal with in all ways. They stayed after hours to finish finance paperwork. We definitely will be back for future purchases.
Had a great car buying experience with Rich! They made the process as painless as possible!
Great place,amazing people especially my salesman Rich Bogert,his customer service is simply the best,he made my car buying experience memorable 🤩! When shopping for luxury car,please stop at HI-LINE AUTOHAUS,their prices are Unbeatable,just love the place period.
This is the best experience ever have in buying a car,all because of Rich ,his professionalism and customer service are top notch! When buying a car at Hi-Line AUTOHAUS ,please ask for Rich,he is amazing.Thank you for time and patience
Great place to buy a luxury car,the customer service is just amazing,especially the sales agent i have,my God Rich Bogert is the best,very diligent,patient to a fault. I am just greatful we crossed path. Once again thank you Rich,you are the best
Beautiful cars, like brand new! Very happy with the RX 350 looks like new inside and out. Will be referring friends to work with Rich in the future
This is my second time purchasing a vehicle from Hi Line and the experience keeps getting better. From start to finish BRANDON (BJ) HUNT took care of me. He literally ran across independence blvd to help me. I bought the car….but I never once felt SOLD!!!!!
BJ is amazing..
Friendly atmosphere and knowledgeable team. Brandon made my car buying experience go quick and smooth as I requested. He was a pleasure to work with and I’ll definitely be doing business with Hi-Line Autohaus again. The process from beginning to end literally only took 2 hours. Thanks John, Drew & Brandon. You guys ROCK!
Rich was helpful and patient with me throughout my visit to Hi-Line. He was knowledgeable and friendly. Hi-Line treated me well. Would recommend! Go see Rich — he’ll take good care of you.
Rich Bogert was great to work with, answered all my questions promptly. Hi-Lines' cars were like brand new, no one believes my purchase is 8 yrs old looks and drives like new! I will be referring my friends to this dealership and Rich!
I love my BMW SUV! Everyone involved from sales to financing were awesome. Rich is a very caring and considerate salesman. I highly recommend Hi-Line Autohaus for anyone looking for a nice top of the line automobile.
Rich was incredible to work with! We will always use Hi-line for our car purchases!
Excellent experience. Rich and Scott are Great to work with! I would highly recommend them.
Rich Bogert was great to work with, answered all my questions promptly. Hi-Lines' cars were like brand new, no one believes my purchase is 8 yrs old looks and drives like new! I will be referring my friends to this dealership and Rich!
Hi quality luxury vehicle and great customer service from start to finish. Rich, we witnessed Customer Service at its best yesterday. You not just delivered what we wanted but in a manner that made us just feel very comfortable, i.e., not rushed into buying...
Rich, we witnessed Customer Service at its best yesterday. You not just delivered what we wanted but in a manner that made us just feel very comfortable, i.e., not rushed into buying.....We are pleased.
Rich Bogert is wonderful from the start to finsh in buying process. Very impressive that I am in and out in 2 hours. This is my 3rd purchase from Hi-Line Autohaus in last 2 years. I will refer to all my friends and family. Thank you, management and all staff.
Rich was very helpful and I never felt pressured throughout the process! Would definitely recommend.
Great group of people. Extremely nice and professional. I highly recommend them if you are looking for a great used car.
I made my first visit to Hi-Line for work on my car. I have to say I am extremely pleased with the service I received. Very professional and awesome workmanship. Without a doubt I will be back.
Hi-Line is a great place to purchase a vehicle. I have purchased two vehicles at Hi-Line and am vey happy with both. I recently purchased a second vehicle for my wife and the overall experience was great. Low pressure and easy to buy. Michael was excellent to work with during this purchase.
This is the second time I have bought and sold with Highline. Great cars and customer service. Rich was very thurough. Would /have recommend(ed) them to friends and family.
The best experience I've had in car buying. Rich, outstanding Salesman made my car buying experience very easy. During the process, we talked about family and life. I appreciate your business and thank you for your time.
I had a wonderful time working with the Great Team at Hi-Line AutoHaus. They all treated me as family. Thank You Ali for allowing me to have such an opportunity. I will always be grateful. Sharon Martof
I recommend anyone to Rich he was awesome he made me looking for a car easy
Rich is an outstanding salesman. He explains everything from start to finish. I will definitely consider buying from him again.
The most pleasureable car buying experience, hands down! Great people, super high quality vehicles in fantastic condition, at extremely fair prices. I searched the entire country before finding my dream car at Hi-Line. Thank you, I couldn't be happier!
Rich was a pleasure to do business with he was very friendly and kind, and I traveled over a hour to get to him he greeted me as I walked in and made me feel welcome!!!! I’ll let anyone know to ask for him
Rich Bogert was great to work going through the process of buying a car. I worked with him buying a 2022 Acura MDX. He made himself available when I wanted view and test drive the car. Rich answered all my questions and was very responsive. All the people I spoke with at Hi-Line were friendly and helpful. Overall, I had a very positive experience with Hi-Line Autohaus.
Best experience ever buying a car! Loved the no-haggle pricing, y'all were so helpful and kind. It was an absolute pleasure buying a car from you all! If I ever need another car you will be my first call. Thank you Sharon and Rich for taking such good care of me! I love my new Camry!!
I love my car and the sales person Tony was great and the whole staff were professional I did have an issue with my car and they took care of it right away
Really good dealership. Staff is great very accommodating and very knowledgeable.
Fantastic service. Bill was very easy to work with. Buying experience was very non-pressured and friendly
Truly enjoyable experience and class act! Thank you, Michael T., for all of your help and kindness!!
Love bringing my Jeep here for her servicing. Everyone is super nice, it is quick and easy, and things are done right the first time. Thank you.
Great experience
Mike Ward is awesome! We had an amazing experience buying our truck. Definitely recommend Mike for any of ur car buying needs!
Got my dream truck. Ask for Bill. He was 👍 great.
The staff was so friendly and helpful. I absolutely love my new Compass!!
Great service and great snacks while waiting!
Brock Hepler provided me with the best car buying experience that I have ever had. He was courteous, witty, and so very accommodating. If you want the best buying experience, no pressure, and quality for your money; I recommend Brock Hepler at HiLine Autohaus!
While being a decent drive from where we live, this was our first stop while looking for a truck that they happened to have on the lot. VERY competitive pricing. It was a real pleasure working with Brock and getting the vehicle we wanted without any hassle. Would recommend to anyone who wants a good vehicle at a price you can’t really argue with, along with great employees who want to help and do an amazing job.
Thanks, Rich!
Great experience…. Welcoming environment. My sales person was a lady by the name of Sharon, I never met her and yet I felt she was going to take care of me. And she did the car is great she checked on me everyday until I came and got the car. I left with a hug and a smile on my face. I would definitely recommend this place.
I bought this beautiful car online from HiLine . With help I had a personal video tour and agreed on the price and they even secured my loan and I flew in and drove the car home ~ 400 miles away. Rich was very courteous and showed me the car and gave me a test drive as well . He was patient with my questions and the dealership handed me the car as I wanted with all my concerns addressed I was impressed at how easy and smooth the whole transaction wen Shout out to Matt (the big boss) and Judy the finance guru
They were great to work with. Not pushy or manipulative, and very helpful. We really enjoyed working with Sharon.
Rich and the Hiline Auto team were friendly, easy to work with, and provided great service to Hannah and me!
Ask for Sharon!! She was amazing! You could tell she cared more about me then getting a sale and that made everything so much more comfortable. Thank you guys and will be referring anybody thats looking for a new car!
Ask for SHARON she was more than helpful. Cared way more about me than making the sale. Zero pressure and great conversation.
Yah, I got my new car!!! They are professional and could find my new car w/o any doubt. Thank you Brock and especially, Judy :). Their car conditions are excellent and I would like to recommend to my friends. I will visit you again when I need a new car!!!
My husband and I just purchased our second car from Hi-Line. The quality inventory initially enticed us to drive from Greenville, SC. The wonderful customer service brought us back. Rich Bogert helped make this experience as pleasurable as the first.
My husband and I just purchased our second car from Hi-Line. The quality inventory initially enticed us to drive from Greenville, SC. The wonderful customer service brought us back. Rich Bogert helped make this experience as pleasurable as the first.
Rich did a great job of making this happen quickly and easily. I would recommend him to anyone who is looking to buy a car.
Very accommodating. Clear communications. Attentive to detail and customer needs. Shop without the hype. . Makes shopping experience pleasant. Rich Bogart is a great sales representative. Always clear, through, knowledgeable and caring. Will give you all the time you may need to come to a decision. Will give accurate answers to your questions when asked.
The car was better than advertised. Rich was easy to work with. No pressure. First class operation!
Rich was wonderful, and I can't thank him enough for getting us situated in a stressful situation after our previous car was totaled. He answered questions easily, he was very helpful on the test drive, and he explained how Hi-Line prices their cars in great detail. If you're in the market for a nice car at a good price, you'd be hard pressed to find an easier place to make it work.
Rich and the team at Hi-Line Autohaus were great to work with. Car buying can be very stressful and they helped make sure all of our questions were answered and ensure the process went smooth.
Rich was informative and professional, provided a great experience and a family like atmosphere. Would definitely recommend this dealership.
Friendly, welcoming staff. Appreciated the no pressure salesman.
Brand new service facility. Top notch repairs.
One of the best car buying experiences I have had. Rich was great, the car was as advertised, and the transaction was quick and easy.
I was so impressed with the way this dealership handled every aspect of my transaction. I have never seen a dealership put this much attention and detail into selling cars. I would recommend this place to anyone looking for a great quality used luxury vehicle.
I had a great experience at Hi Line Autohaus. Drew sold me my truck and was very knowledgeable, friendly, and helpful. I was in and out of there with my new truck in less than an hour. Would highly recommend to a friend.
Michael Thomas was excellent to work with. He's super friendly, personable, and professional. I'll be honest I hate dealerships because I always feel like I'm getting scammed somehow but I did not get that vibe at Hi-Line. I was there to just buy a car and that's the experience I got. I knew the car that I wanted but I had to make sure 3 car seats would fit. I told Michael and he was more than happy to grab the keys to the car and even helped me carry the car seats from our van to ...
We had a great experience at Hi-Line Autohaus. Rich Bogert and Judi Gibson went above and beyond to make the process of purchasing a vehicle quick and easy. Highly recommended!
We had a great experience at Hi-Line Autohaus. Rich Bogert and Judi Gibson went above and beyond to make the process of purchasing a vehicle quick and easy. Highly recommended!
It was nice to buy car here. Sales manager Rich was amazing. We did couple test drives on different cars. I can recommend this dealership especially if you’re looking for European brands
Tony Byrd wonderful from the start to finish, he kept his word, and I definitely will be coming back again. Thank you Hi-Line Autohaus
Dealing with Hi-Line Autohaus was awesome ! I just called Rich on Saturday to inquire about the cars, before reaching there and he was well prepared with keys and details with the options we had discussed ! And on Monday we were done with the transaction, never had bought a car that fast ! Rich was awesome with queries , test drive and the whole process !
My buying experience with Hi-Line Autohaus was terrific. The vehicle I purchases was hard to find and exactly what I was looking for. They made financing and transport easy. They were responsive, courteous, and professional. They value customer privacy/security as well as their own and are very protective of financial/personal information. I highly recommend Hi-Line.
My buying experience with Hi-Line Autohaus was terrific. The vehicle I purchases was hard to find and exactly what I was looking for. They made financing and transport easy. They were responsive, courteous, and professional. They value customer privacy/security as well as their own and are very protective of financial/personal information. I highly recommend Hi-Line.
Had a great experience purchasing my car with this dealership, Rich was very helpful and knowledgeable. They were not pushy at all and let me go through the purchasing process at my pace. I would definitely recommend purchasing a car here.
HiLine’s customer service is awesome! I’ve had few experiences that come even close to their friendliness and professionalism.
I purchased a vehicle in November and I had the pleasure of working with Drew. He was extremely helpful and outside of the car I came looking for he provided me with other options that met my needs as well. Great customer service. I wish the car came with car mats however everything else went super smooth.
This was a very stress-free car buying experience. Drew Clark, my salesman, had me in and out in less than 2 hours. He ensured that I received a VIP type of service. I will refer to all my family and friends.
Excellent service A+
This was a very incredible experience! Rich was able to help me with this process and it went very smoothly.
Very good experience working with Drew! Low pressure, everyone I met was extremely friendly, and the transaction was very smooth. Would highly recommend going to Hi-Line for good quality cars!
We purchased our vehicle while out shopping around. I was amazed how quick we were in and out with our Xmas car! The staff was not only professional, but friendly as well. We ❤️ our car! Thanks Hi-Line Autohaus! We will stop in when we're ready for the truck!
Robert was knowledgeable, patient and most importantly not pushy. He exemplifies the values expressed by the dealership.
My salesman person Mr. Byrd was a delight. I was super anxious about making this needed purchase. He calmed my fears with his calm, caring demeanor and low pressure. My experience was quick and simple, which was not what I was anticipating. I would definitely buy from HiLine again.
I had the best experience buying my first car here! I didn't feel pressured and my sales rep, Drew Clark, was patient, professional, and extremely knowledgeable. If you're in the market for a new car, go here and ask for Drew-you'll be in great hands!